Your privacy, protected — our commitment & practices

1TaxCAres is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information.

1TaxCAres is concerned and values Your Personal Information and privacy. However, notwithstanding anything contained in this Privacy Policy or elsewhere, 1TaxCAres shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

A "Force Majeure Event" shall mean any event that is beyond the reasonable control of 1TaxCAres and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, inevitable accidents, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, system hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

1TaxCAres will take reasonable steps to protect that information from misuse and loss and from unauthorized access, modification or disclosure.

i. When You visit Our Platform, You are not required to provide any Personal Information unless You choose to avail Our online services or sign up for Our blog or free newsletter or other services which are described below. For availing Our online services, you hereby consent to the collection, use, storage, disclosure and otherwise processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy. If you disclose to us any Personal Information (including sensitive personal information) relating to other person, you represent that you have the authority and consent from the other person to do so and to permit us to use such Personal Information (including sensitive personal information) provided in accordance with this Privacy Policy.

ii. Blog and Newsletters: When You subscribe to Our blog or newsletters we collect Your email address to e- mail You the newsletters. If at any time You wish to limit the communication You receive from 1TaxCAres, You can click on the "Unsubscribe" link or follow the instruction in each of promotional or marketing e-mail message.

iii. Availing a Service related to Tax Returns filing under The Income Tax Act,1961 and The Goods and Services Tax Act, 2017 and other related service - When availing services of 1TaxCAres for filing tax returns, advisory or any other service, certain information; such as Your name, address, email address, phone number, permanent account number ("PAN"), bank account number, IFSC Code, income and deductions data, expenses data, asset and income details, vouchers, bank statements, form 16/ form 16A, tax payment challans, debit and credit account numbers and its expiration, Sales Data, Purchase Data related to Input Tax Credit and any other information as may be required to prepare Your tax returns is required to be shared by You; all the information provided are critical and required at the time of filing any income tax return or GST Return. This information is collected for preparation and filing of Your Income Tax Return, GST return and to complete the payment transaction, customer service purposes, marketing communication with You, both online and offline.

iv. Registration: In order to avail Our tax preparation return filing services You must register Yourself on the Website and You must provide Your contact number, email address, a password. At the time of registration 1TaxCAres requires Your e-mail id, contact details which helps in communicating the ITR acknowledgements, client’s refund status, GST Returns any further notices, Your work status and related details etc. which may be required in future for various critical reasons. This information is collected for personal identification, to provide the tax preparation services, to allow Us to contact You for customer service purpose, to send You the tax update, newsletter and for marketing communication with You, both online and offline.

v. 1TaxCAres may collect information of the viewed pages, links, actions taken using the standard information that browsers send to each website You use such as IP address, browser type, and the previously visited web pages. All the information is used by 1TaxCAres only to improve and enhance the return filing experience.

vi. Towards the commitment of quality and for the better experience of the User, we record the journey of tax filing of the User. This activity is solely restricted to understand the User behaviour so that we can improve the product and simplify the process.

vii. At the time of registering with 1TaxCAres, the Platform will ask You for Personal Information such as Your name, email address, birth date, pin code, occupation and industry. Once You register with 1TaxCAres and sign in to the services, you are not anonymous to 1TaxCAres.

viii. 1TaxCAres will only collect, store, use, and share Your Personal Information as it is defined under this Privacy Policy and as regulated by Indian laws. When filing a tax return online, in addition to entering Your own Personal Information, You may be asked to enter Personal Information of those who are either dependents or persons for whose income You are liable.

ix. Only information provided by You is stored by 1TaxCAres. 1TaxCAres does not supplement Your information with information from other companies. The exception to this would be when Your employer has bought the services/products for bulk use for its employees and to facilitate that We may upload information provided by Your employer.

x. When You use calculators and other tools on the Platform that may or may not require registration, 1TaxCAres may collect non-identifiable data from such tools, to help customize offers and tools to Your particular interests. 1TaxCAres will not record or track any data You enter into standalone tools and calculators in any way that identifies You personally, unless We specifically inform You that We are doing so at the time You provide such data.

xi. In case You avail any other services of 1TaxCAres wherein 1TaxCAres is required to access Your form 16, GSTR 2B/2A either in physical or electronic form provided to 1TaxCAres either physically through post, courier or any other mode or by email, it is presumed that You have read this Privacy Policy and has authorized 1TaxCAres to access such information as is required for the service sought.

xii. You agree and authorize 1TaxCAres to save Your income tax platform user id and password and, accordingly, 1TaxCAres can use Your income tax platform account, GST Account and other related accounts to provide You services and for research purpose.

xiii. 1TaxCAres uses Your information for the following general purposes: to customize the advertising and content You see, fulfil Your requests for provision of products and services, improve Our services, contact You, conduct research, and provide anonymous reporting for internal and external clients. 1TaxCAres reserves the right to make use of the Personal Information in any investigation or judicial process relating to fraud on account of such transactions during the period when 1TaxCAres retains such information.

xiv. 1TaxCAres reserves the right to track the information which is deleted from the Platform after when the investigation under any law has been initiated.

xv. 1TaxCAres do not and shall not at any point in time, either sell or rent Users’ Personal Information to third parties without Users’ explicit consent.

xvi. 1TaxCAres uses Personal Information to protect the integrity of the Platform.

xvii. We analyse Your Personal Information to learn about the use of 1TAXCARES products and services to help Us develop new products and services. We retain copies of Your completed and filed tax returns in accordance with 1TAXCARES’s records and information management policy, subject to this Privacy Policy.

i. Under no circumstances, 1TaxCAres will sell, distribute, trade, lease or rent Your Personal Information to anyone, for any reason(s). Also, we may provide aggregate statistics about Our Customers, sales, traffic patterns, and related website information to reputable third-party vendors, but these statistics will, in no way, include Your personally identifying information.

ii. All employees of 1TaxCAres have been selected in accordance with Our strict security policies and practices and are bound by confidentiality obligations. 1TaxCAres employees are subject to stern disciplinary action, including termination, civil liability, and criminal prosecution, if they fail to meet any of these obligations, as stated.

iii. 1TaxCAres may also use third party vendors or personnel or service providers to provide services and/or to enable us provide Services to You, such as couriering documents to You on Our behalf or operating the payment gateway functionality of the Platform etc. Such third parties are required to maintain the confidentiality of the information. We provide to them under specific agreements which we have entered with them and under applicable laws.

iv. We may share Personal Information, with government agencies or law enforcing agencies or Our regulators as mandated under law to obtain information including sensitive Personal Information or Personal Information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences, or to protect the interests of 1TaxCAres and/or any particular User(s), but We will only do so under proper authority and wherever possible with the User’s consent. You authorize Us to disclose Your Personal Information in such cases. Notwithstanding anything contained in this Privacy Policy, any Sensitive Personal Information or Personal Information shall be disclosed to any third party by an order under the law for the time being in force.

v. 1TaxCAres may transfer Personal Information, to any other body corporate or a person, provided that such transfer is necessary for the performance of a lawful contract between 1TaxCAres and the User or where the User has consented to such transfer.

vi. Further, 1TaxCAres shall ensure that such body corporate or person adheres, to whom the transfer of data takes place, adheres to the same level of data protection as mandated under applicable laws.

vii. We may share Personal Information with our group companies and affiliates. These group companies and affiliates may market to You as a result of such sharing unless You explicitly opt-out by notifying Us in writing.

viii. We and Our group companies and affiliates will share / sell some or all of Your Personal Information with another business entity should We plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to comply with the terms agreed under this Privacy Policy with respect to Your Personal Information.

1TAXCARES works to protect Your Personal Information including Your tax return information from loss, misuse or unauthorized alteration by using industry recognized security safeguards, coupled with carefully developed security procedures and practices. 1TaxCAres maintains electronic and procedural safeguards of all tax return information and uses both internal and external resources to review its security procedures. 1TaxCAres whenever requires transmitting of sensitive information, such as tax return or credit card information, it is supported by encryption of all the information transmitted to Us. We work to protect the security of your information as per the International Standard ISO/IEC 27001 on “Information Technology Security Techniques Information Security Management System-Requirements”.

We post customer testimonials and comments on Our Platform, which may contain Personal Information. We post this information only when receiving this from the customer over mail or on Our social media pages and You hereby consent to the same.

To enhance Your experience with Our Platform, many of Our web pages use “cookies” and client ID’s. Cookies are text files we place in Your computer’s browser to store Your preferences. Cookies, by themselves, do not reveal Us Your e-mail address or other Personal Information unless You choose to provide this information to Us. However, once You choose to furnish Us with personally identifiable information, this information may be linked to the data stored in the cookie.

You may decide to withdraw Your consent provided to Us under this Policy at any point in time. Such withdrawal of consent must be sent in writing to support@1TaxCAres.in. In such a scenario, we shall delete Your Personal Information (including sensitive personal information) or de-identify it so that it is anonymous and not attributable to You.

You can access your information in the "My Dashboard" section on the Platform. To request access to information provided by You, that is not available through My Dashboard section, You can submit a request in writing to support@1TaxCAres.in.

Our Website may provide links to other websites. We will not control and not responsible for, the content or practices of those other this parties and their platforms. You hereby confirm that You understand and agree that, this Privacy Policy does not apply to these other platforms, which are subject to any privacy and other policies they may have.

We offer publicly accessible message boards, blogs, and community forums. You hereby confirm that You understand and agree that, if You directly disclose any information through Our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information You have posted on the Websites if You so request in writing to Us.

It is your responsibility to share the details of Form26AS, Annual Information Statement (AIS), Total Information System (TIS) to enable Us to file the tax accurately. Also the details filed by you at the time of filing GSTR 1 and GSTR 3B is checked by you sincerely and if there were any errors and if any subsequent claims are raised which are not attributable to 1TaxCAres, it is hereby clarified that 1TaxCAres shall not be responsible in any manner whatsoever.

This Privacy Policy may change from time to time. 1TaxCAres will not reduce your rights under this Privacy Policy without your explicit consent. 1TaxCAres will post any Privacy Policy changes on this page and We will provide a prominent notice (ie. email or popup or similar notification) and the changes will become effective on a going-forward basis with respect to Your continued use of the Platform or availing the Services or when a payment transaction is initiated by You through the Platform. If You do not agree with any such change, your sole and exclusive remedy is to terminate Your use of the Platform and the Service. Your continued use of the Platform following the posting of changes will mean that You accept and agree to the Changes.

In addition to the foregoing, any disputes arising under this Privacy Policy shall be governed by the Arbitration and Conciliation Act, 1996. The same shall be subject to the jurisdiction of the Courts at Rajkot.

In case of any grievance related to the Privacy Policy and other matters, please contact Our grievance redressal officer Ms. Aakanksha Agrawal. Contact Number - 91166 84439. E-Mail - support@1TaxCAres.in. As per directions given under Information Technology Act, 2000 and the Rules , we shall ensure acknowledgment and resolution of Your grievance within the prescribed timelines. If you have any questions about this Privacy Policy, the practices of this Platform, or your dealings with this Platform, please contact us at:

I CARE TAX ADVISORY PRIVATE LIMITED
Office Number 413, Unicorn Prime
Aasopalav Society
Near Honda Avadh Showroom,
Ranjit Sagar Road
Jamnagar - 361005
Phone: (91) 9660 99 66 55 or 01414700999
Email: support@1TaxCAres.in